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ORDERS
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HOW
TO ORDER
Thank you for choosing
to purchase "Enchanters". To
place your order, please click on the Buy button with your currency. You
will be taken to a secure payment page that accepts Visa, Master Card
and PayPal payments.
You can also
purchase "Enchanters" from Amazon.com.
Please place a separate order for each delivery address.
For quantities over 3, please
contact our Customer Service
to arrange a volume discount.
FREE GIFTWRAPPING - For gifts, please include a message in your order. We will gift-wrap the book, and include a card with your message in the shipment.
SHIPPING
We ship all books within 24 hours of receiving your order. Shipments by
Australia Post take
3 to 5 business days within Australia,
and 5 to 10 business days to all other countries.
Delivery is subject to your local postal service schedule.
For Express delivery, please contact us by phone or email.
REFUNDS
We will make every effort to ensure a timely delivery of your order. If there are any problems with your order, please contact our Customer Service for immediate assistance. If you receive a damaged book, you may choose to receive a replacement or a full refund. We request that you return the damaged book to us.
SECURITY
We consider the security of your information to be of paramount importance. We have implemented security measures designed to provide the peace of mind you should expect when purchasing goods over the Internet. When you place an order, the Verisign secure server uses SSL (Secure Sockets Layer) to encrypt your personal information and securely transmit your information to your bank. Your credit card information is viewed only by authorized bank personnel, and is discarded immediately after the purchase transaction is completed. The following indicates that you have entered a secure session and will be present when you are requested to enter your credit card details: 1. in your browser address box, the address begins with "https" instead of "http". 2. there is a small padlock icon at the foot of your browser PRIVACY Your name and address details are further protected from unauthorized access on the Internet through the use of multiple firewalls. Your information is securely stored on the premises of Freya Publishing, to enable efficient delivery of your purchase. All customer information remains securely protected from unauthorized use, and is never revealed, sold or otherwise given to any third party by Freya Publishing.
Please feel free to contact us if you have any questions or concerns regarding your order.